top of page

A glimpse of Our Journey

Behind the Scenes: A glimpse of Our Journey

Motivation, smart work, and customer-centricity– this is what is needed for building a successful venture. The answer sounds too simple, doesn’t it? Trust me, the experience and journey behind these words is a bit more complicated.

As Chris and Neil, Entrepreneurs of Smart Apartments, say “Experience is not what happens to you, it is what you do with what happens to you.” Diving into behind the scenes, we want to know how’d they get where they are today?

The new CEOs, Chris was a L3 Rope Access Engineer and Neil was a Marine Engineer Supervisor and the job demanded frequent travel and hotel stay. A fairly relatable experience and although exciting, this life experience and work commitment provoked them to bring about a change in their lifestyle. It definitely seemed like an opportunity was presented to them and it was now up to them to turn it around & make the best of it.

So, what did Neil and Chris do?

Neil and Chris planned on how to best exploit this opportunity, and with their discoveries, they dug out a master plan of the changes that were needed in the travel accommodation industry. Now, we might wonder, what nudged them to develop this master plan? It was a gap they discovered in the industry, which was the lack of transparency. To fill this gap, they developed ‘a smart hotel alternative’ for smart travellers stop travellers, like you.

Their main motivation was to bring about a change and be the catalyst in the industry. Smart Apartments had to be the one-stoptravellers innovative solution to fill this gap and be the brand of influence. With this motivation, Neil and Chris started out their journeys as Smart Apartments CEOs.

The question that remains is how?

Well, Neil and Chris were the iconic partnership that the business needed to flourish. These professionals complimented each other’s strengths and weaknesses along their journey and with a defined common motivation sow the seeds to their business. The nourishment came from their smart work of research and gaining knowledge about the industry. They managed to develop social networks by attending events and exhibitions. They enhanced their masterplan with better understanding now, and focused on areas they were good at, that is, operations and customer service. Along the route to success, they knew they needed expertise in other fields and employed personnel, like marketing experts Future Gandr to enhance their business. Through this, Smart Apartments managed to suggest innovative marketing solutions, to provide customers exactly what they were looking for!

Their model is unique and different.

Neil and Chris understood the importance of transparency and experience. So, to flourish in the market, Smart Apartments listened intently to the market demands and introduced a model which was completely transparent of the services they offered. Smart Apartments not just offer services, but experiences by building strong relationships.

A brand without a digital presence in this day and era – Not Acceptable. Smart Apartments are smart enough to know that, and hence offer more transparency with access to the website.

The focus never shifts away from experience and as a completely customer-centric model, Smart Apartment experience stands out as compared to a hotel or other service apartments – they offer ‘a smart hotel alternative,’ a home away from home experience at a fraction of the cost.

The Best in the Market!

A Smart Travel Experience offered to you by Chris and Neil’s Smart Apartments. A Luxury Designed Accommodation for its customers and for hassle-free booking, an Intuitive Booking Process! To ensure, a perfect home away from home experience, the Smart Apartments offer Self Catering Facilities and to familiarize you with the city, Smart Apartments offers a City Experience with special Travel Packages, just perfectly customized for you.

Recent Posts

See All


bottom of page